FREQUENTLY ASKED QUESTIONS
A surprise box is usually a package containing a variety of items, often bakery goods, snacks, appetizers or anything that is remaining from a store's excess inventory after the day is over. Sometimes we know more about what these items might be so check the app for more details.
You can pickup the Surprise Box after you pay and reserve the item. The store provides time windows for you to pick up the Surprise Box. You can check the app for more details.
Stores have excess inventory for a variety of reasons - sometimes things are seasonal, sometimes it's hard to forecast demand. Whatever the case may be, stores would rather sell these items at a discount than throw them away. This is where Platable comes in - we help stores sell these items to you at a significant discount.
Platable is a great way to save money on food and help reduce food waste. You can get great deals on food items that would otherwise be thrown away. Plus, you get to try new things and support local businesses.